Privacy Policy

Etebar Market uses personal information to provide website ordering, delivery and Special Request services. This policy explains the information we use and the choices available to customers.

We collect buyer contact information, including name, email address and any phone number provided. We also collect recipient names, phone numbers, delivery addresses, landmarks and delivery instructions.

If a customer chooses the optional map, we may store the selected location, coordinates and related place information. Orders and Special Requests may include requested products or services, quantities, problem descriptions, timing preferences, consent records, status information and communications.

Customers can create an account. An account stores the sign-in details and order history held by WordPress and WooCommerce. Customers who save a recipient for reuse also store that recipient’s name, phone numbers and Kabul delivery details in their account until they change or remove them.

A Special Request may include uploaded images or PDF files, within the limits shown on the form. Attachments are stored privately, are not published on the website, and are used only to review and answer the request.

Customers can leave product reviews. A review, together with the name shown with it, is public on the product page. Please do not include personal details in review text.

Online payment is not active on this website yet. When it is enabled, the company that processes payments will handle payment details under its own privacy terms. Etebar will receive the information needed to identify the payment and manage the order, and does not need to store full payment-card details.

WooCommerce sets cookies that are needed for the cart, the checkout and, where used, the customer account session. These are required for ordering to work. We also store your chosen site language in a cookie so the site opens in that language next time.

We do not currently send website analytics to any external analytics provider, and no analytics provider is configured. The analytics groundwork built into the site is switched off by default and sets no analytics cookie of its own. If this changes, this policy will be updated first.

The optional map on the checkout and Special Request forms is provided by a third-party mapping service. When you use the map, that provider receives the requests needed to display it and to search for a place. The map is optional and addresses can be entered manually instead.

We use information to review requests, provide quotes, process orders, arrange Kabul delivery or an assessed local service, communicate about the request or order, maintain records, prevent misuse and meet applicable obligations.

Information may be shared only as needed with service providers supporting website hosting, payments, communications, delivery, product sourcing, repair assessment or other requested practical help. Providers should use it only for the relevant service.

We retain order, request and communication records only for as long as reasonably needed for service, accounting, dispute handling, safety and applicable legal obligations. We use reasonable organisational and technical safeguards, but no online system can be guaranteed completely secure.

Depending on the applicable rules, customers may ask to access, correct or delete personal information, object to or restrict some processing, or ask questions about how information is used. Some records may need to be retained for legitimate operational or legal reasons.

For privacy questions or requests, email info@etebar-market.com.