Etebar Market اعتبار مارکیت
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Terms & Conditions

Last updated: 2026-09-12

These terms apply to orders and Special Requests submitted through the Etebar Market website. Please review the product, recipient, delivery and payment information before confirming.

Etebar Market is a trading name of A-Z HEALTH-CONSULTING LLP, a limited liability partnership registered in England and Wales under number OC461450. Its registered office is 7 Cravan Avenue, Feltham, Middlesex, TW13 4EE, United Kingdom.

A-Z HEALTH-CONSULTING LLP is the seller of the goods offered on this website and is the party you contract with. You can reach us at info@etebar-market.com.

Listed products may be added to the cart and ordered through WooCommerce checkout. Product prices are shown in GBP. Delivery is currently available in Kabul and costs £15 for the whole order, not per item, so every order carries one £15 delivery charge in addition to the product prices shown. The full total, including that charge, is shown in the cart and at checkout before the order is confirmed.

Placing an order is an offer to buy. A contract is formed when we confirm the order to you by email.

The delivery estimate is 2–3 working days after successful payment. This is an estimate and may be affected by product availability, recipient contact, access, safety or other practical conditions.

Available payment methods are shown at checkout. Online card payments are processed securely through Stripe. The recipient should not be asked to pay when the buyer has already paid online.

We never replace an ordered item with a different one on our own initiative. If an item turns out to be unavailable, we contact you first and tell you what we can offer instead. A substitute is supplied only if you expressly agree to it. If you do not agree, or we cannot reach you within a reasonable time, no substitute is supplied and we refund the price of the unavailable item.

You can cancel an order at any time before it is dispatched. Separately, you may have a legal right to cancel a distance purchase within 14 days of delivery, and some kinds of goods are excluded from that right. Our Returns & Cancellations policy explains when the right applies, which goods are excluded, how to cancel and how refunds are handled, and it includes a cancellation form you may use.

For an eligible change-of-mind return, you are responsible for the direct cost of returning the goods, unless Etebar Market tells you otherwise. We confirm the arrangement, and what it will cost you, before you send anything back, and we may decide to cover that cost in an individual case.

This does not apply where goods are faulty, damaged, spoiled, unsafe, missing or not what you ordered. In those situations you are not asked to pay anything to put it right, and your statutory rights are unaffected.

If a product is missing, if a different product is supplied instead of the one you ordered, or if a product arrives damaged, spoiled, defective or unsafe, email us with your order number and we will put it right. This is separate from changing your mind, and your rights under the Consumer Rights Act 2015 are not affected.

An unlisted product, repair or local service is not guaranteed before review. A Special Request is not an order and no fixed price is agreed until Etebar has reviewed the request, provided a quote and received the required confirmation or payment.

Submitting a Special Request does not create a website order and does not take a payment. A request may include uploaded images or PDF files within the limits shown on the form.

Repairs and practical services depend on suitable local help, location, access and an assessment of the item or problem. An assessment may show that work is unavailable, unsuitable or different from the original request.

Customers must provide accurate recipient contact and Kabul delivery details. Standard delivery proof may record the package and handover while respecting safety and consent choices. Where offered, optional video proof costs £5 per order and may show the products and their visible condition at handover. A recognisable recipient appears only with consent.

We aim to present accurate prices and descriptions. Availability, specifications and service feasibility may change. The product type, quantity and quality shown in a confirmed order must be respected.

Please give accurate buyer and recipient details, and make sure you are entitled to give us a recipient’s name, phone number and address. Our Privacy Policy explains how recipient details are used and who receives them.

These terms, and any dispute or claim arising out of them, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings in your own part of the United Kingdom. If you are a consumer living outside the United Kingdom, this does not take away the protection of any mandatory consumer law of the country where you live.

Nothing in these terms limits or excludes any right that cannot legally be limited or excluded.

For order, cancellation, refund or terms questions, email info@etebar-market.com.